MyPick and its parent company, PickOS Inc.

MyPick is a service owned and operated by PickOS Inc., its parent company. MyPick is the service name; PickOS Inc. is the legal entity operating the service.

In this document, “we,” “us,” and “our” refer to PickOS Inc. References to MyPick’s rights, obligations, or actions mean PickOS Inc. acting through the MyPick service. References to the MyPick website, apps, marketplace, or platform describe the service. For agreements with MyPick, your contracting party is PickOS Inc.; the responsibilities of sellers and other third parties remain as described in the applicable agreement.

PickOS Inc. is the controller of the personal information described in this MyPick Privacy Policy. This product-specific policy supplements the PickOS Privacy Policy and prevails for MyPick processing where the policies conflict. For privacy questions or rights requests, contact info@pickos.com or use the MyPick Privacy Requests page.

Corporate website: pickos.com
Corporate office: 131 Continental Drive, Suite 305, Newark, DE 19713, USA

Privacy Policy

This Privacy Policy explains how My Pick (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website, mobile services, marketplace, and partner tools. By using My Pick, you agree to the practices described in this Privacy Policy.

This policy applies to customers, merchants, promoters, and visitors who interact with My Pick services.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services after updates means you accept the revised policy.
If you do not agree with this Privacy Policy, please do not use our services.

Information We Collect

We may collect the following types of information:

Account information — name, email address, phone number, username, password, profile photo, and account preferences.
Business and partner information — business name, address, verification documents, payout details, and application data for merchants and promoters.
Order and transaction information — purchase history, billing details, delivery address, payment status, and communication related to orders.
Usage information — pages viewed, products searched, interactions with posts, clicks, device type, browser type, IP address, and general location data.
Communications — messages sent through My Pick, support requests, feedback, and survey responses.
Cookies and similar technologies — data collected through cookies, pixels, and analytics tools to improve platform performance and user experience.

How We Use Your Information

To create and manage your My Pick account and provide access to platform features.
To process orders, payments, deliveries, refunds, and customer support requests.
To review merchant and promoter applications, verify identity, and maintain platform trust and safety.
To personalize your experience, including product recommendations, feed content, and relevant promotions.
To send service notifications, security alerts, and important account updates.
To analyze platform usage, improve our services, detect fraud, and protect against misuse.
To comply with legal obligations, enforce our terms, and respond to lawful requests from authorities.

How We Share Information

We do not sell your personal information. We may share information only when necessary, including:

With sellers, merchants, or delivery partners to fulfill your orders and provide customer service.
With payment processors and financial service providers to complete transactions and payouts securely.
With technology providers who help us operate the platform, such as hosting, analytics, email, and customer support tools.
With regulators, law enforcement, or other parties when required by law or to protect rights, safety, and security.
In connection with a business transfer, merger, or restructuring, subject to appropriate safeguards.

Cookies & Tracking Technologies

My Pick uses cookies and similar technologies to remember your preferences, keep you signed in, measure site performance, and improve our services. You may control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal and accounting requirements, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or anonymize it.

Data Security

We use administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

Your Rights & Choices

You may access and update certain account information through your My Pick profile or settings.
You may request correction of inaccurate personal information.
You may opt out of marketing communications by using unsubscribe links or updating your notification preferences.
Where applicable under local law, you may request deletion, restriction, or a copy of your personal data by contacting us.
You may withdraw consent for certain processing activities where consent is the legal basis, subject to contractual or legal limitations.

Children’s Privacy

My Pick is not intended for children under the age required by applicable law to consent to online services. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

International Users

If you access My Pick from outside our primary operating region, your information may be processed and stored in countries where we or our service providers operate. By using our services, you consent to such processing in accordance with this Privacy Policy and applicable law.

Third-Party Links

My Pick may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: info@pickos.com

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